Park Surgery

Appointments & Home Visits

Doctors Surgery Appointments

Please note, there is also a Doctor on call until 6.30pm Every evening.

Nurse Clinic Appointments

We have a nurse available from 8.30am until 6.00pm every day. In addition, the nurses operate the following clinics:

Due to a change in nursing staff we are still in the process of devising our new rota. Any suggestions would be gratefully received! Our nurse can be contacted for medical advice on 01633 277442.

Seeing the Healthcare Assistant

Monday, Wednesday, Thursday and Friday8.45am to 12.00 noon

How to Book an Appointment

Appointments with the Nurse or the Doctor can now be booked two weeks in advance, or you can book to see a Doctor of your choice up to four weeks in advance. This gives you as a patient the advantage of being able to book when you know you will be available for non-urgent issues.

If your appointment is of a more urgent nature and you need to be seen on the day, there are two things you can do. Firstly, half of our appointments every day are kept for emergencies only. If you would like a booked emergency appointment you need to ring up on the day you need to be seen at 8.00am. Please be patient! We are trying our best to answer all calls but sometimes we can be extremely busy. We will answer your call as soon as possible.

The appointments in the morning are booked on a first come first serve basis. If you ring and are unable to get an appointment due to us being fully booked, we offer all patients a triage service.

The Triage Clinic is a clinic that our Doctors monitor themselves. Patients are advised to ring us after 1.30pm and to leave their details such as name, date of birth and brief details of the emergency with our receptionist. This is then entered onto the appointment system. The Doctor then looks at the details and calls the patient back. He will then discuss the problem with the patient, or the patient's representative, over the phone and if the patient or the Doctor feels that the patient needs to be seen they are given an appointment. We feel that this is an efficient way of making sure every patient has medical attention available to them when they need it.

Cancel Appointments by SMS Text Message

We now have the facility to accept cancellation of appointments by SMS text message from your mobile phone. Simply text your name, and the date of your appointment to 07583 575564 if you want to cancel an appointment.

Please be aware, this number can only accept cancellations and any messages with information other than cancellations, or telephone calls will not be answered under any circumstances.

The Practice

Patient Information

Home Visits

Home visits can be arranged for patients who are too ill to attend the Surgery. Please use the service thoughtfully, and ring as early as possible to request a visit. Our Receptionists will ask for further information to enable the Doctor to determine the priority and nature of the visit.

Useful Information

Anaerin Bevan Community Health Council

Aneurin Bevan Community Health Council are the Health Service watchdogs for Newport, Monmouth and Gwent.